Delivery Free Delivery for all orders over £100 FREE Next Day Delivery - UK Mainland and Northern Ireland FREE 2 Day Delivery - Scottish Highlands and Islands FREE 2 Day Delivery - European Countries, currently including Belgium, France, Germany, Ireland, Luxembourg, Netherlands and Portugal.
Pianos Special piano delivery services including a timed delivery and removal of packaging are available within the M25. Same Day Despatch Orders for in-stock items received by 3.00pm on any business day (Mon-Fri) will normally be despatched the same day. Saturday and Morning Deliveries Premium delivery services will be offered at checkout depending on your postcode. Choose a Day Need a specific date ? - Just add the date in the order comment section. Free in-store collection Just select Hold at Store and we will call you when the goods are ready - Photo ID needed for collection. Real Time Stock Information
At Rose Morris we operate a real-time stock management system - the visible stock levels are immediately adjusted to reflect the completion of an on line or in store sale. Order Tracking
When your order is dispatched you will receive an e-mail including a link to our courier Interlink's tracking website. Any queries just call us on 020 7836 0991. Returns If you change your mind you have 14 days after receiving the Goods to cancel the Contract, return the Goods at your expense and receive a full refund of the purchase price including any delivery cost.
Just email info@rosemorris.com or call 020 7836 0991. Your email should state your full name and address, your telephone number, the order number and full details of any issues.
We will deal with your email as a priority and give you clear instructions with regard to returning the Goods. If any item has been damaged in transit it will be replaced at no cost to you.
Goods must be returned complete and undamaged with all accessories and instructions. The original packing must be returned in reasonable condition.
The right to cancel this contract will not apply in respect of:
Personalised Goods or Goods made to your specification
Audio, video recordings (including DVDs) or computer software you have unsealed
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